Effective date: 3 June 2026 | Last updated: 19 October 2026
In these Terms & Conditions:
Zivlo is a business-to-business lead-generation tool. The Service enables you to:
The Service does NOT send emails or communications to the businesses it surfaces. You are solely responsible for any outreach you conduct using the Lead Data and Content.
The Service is sold primarily to UK businesses. However, individuals and sole traders may also subscribe. Where consumer protection laws apply to individual subscribers, those rights are not affected by these Terms.
To use the Service, you must register for an Account. You agree to:
We reserve the right to disable any Account if we reasonably believe you have breached these Terms.
You must be at least 18 years old and capable of entering into a legally binding contract to use the Service.
4.1 Subscription fee - Access to the Service requires a paid Subscription at GBP £19.99 per month ("Subscription Fee"). The price you see is the price you pay; we are not VAT-registered and no VAT is added.
4.2 Payment processing - Payments are processed by Stripe. By subscribing, you agree to Stripe's terms of service and privacy policy. We do not collect or store your full payment card details.
4.3 Free Search Trial - Before you subscribe, you may run one free search without creating an Account or providing payment details ("Free Search Trial"). The Free Search Trial lets you see up to five (5) UK limited company leads per search, including company names, phone numbers and websites where available. Director names, full personalised pitches and other subscriber-only features are not shown until you take out a paid Subscription. The Free Search Trial is limited to one search per person or device, as we determine using reasonable technical measures (for example browser or device identifiers). We may change or withdraw the Free Search Trial at any time. After you have used your Free Search Trial, continued use of the Service requires a paid Subscription in accordance with Sections 4.1 and 4.6.
4.4 Billing cycle - Your Subscription renews automatically each month on the anniversary of your initial sign-up date. You will be charged the Subscription Fee on each renewal date unless you cancel in accordance with Section 4.6.
4.5 Price changes - We may change the Subscription Fee at any time. If we increase the price, we will give you at least 30 days' notice before the new price takes effect. If you do not agree to the price change, you may cancel your Subscription before the change takes effect.
4.6 Cancellation - You may cancel your Subscription at any time through your Account settings or by contacting us at help@zivlo.io. Cancellation takes effect at the end of your current billing period. You will continue to have access to the Service until the end of that period. If you cancel, your Account will be closed and any Content you have generated will no longer be accessible.
4.7 Failed payments - If a payment fails, we will retry the charge. If payment continues to fail, we may suspend or terminate your access to the Service after giving you reasonable notice.
4.8 Refund policy - Subscriptions can be cancelled at any time and will not renew after the current billing period. Payments are non-refundable. This does not affect your statutory rights.
5.1 Permitted use - You may use the Service solely for lawful business purposes related to your own sales, marketing and business development activities.
5.2 Prohibited conduct - You agree NOT to: use the Service for any unlawful purpose; send unsolicited communications (spam); attempt to gain unauthorised access; interfere with the Service; copy, modify or reverse engineer the Service; use automated systems to access the Service; share your Account credentials; or upload harmful code.
5.3 Consequences of breach - If you breach this Section 5, we may immediately suspend or terminate your Account without notice or refund. We may also take legal action where appropriate.
6.1 Nature of Lead Data - The Lead Data displayed through the Service is sourced from Companies House (the official UK government register of companies) and Google Maps Places (publicly available business listing information). This is public-record information. We do not create, verify or guarantee the accuracy, completeness or currency of the Lead Data.
6.2 No guarantee of accuracy - The Lead Data is provided "as is" and "as available" without any warranty of any kind. You must independently verify any Lead Data before relying on it for business decisions or outreach.
6.3 Your responsibility for outreach - You are solely responsible for deciding whether and how to contact any business identified through the Service, ensuring your communications are accurate and truthful, and complying with all applicable laws (UK GDPR, PECR, etc.).
6.4 Corporate subscribers and PECR - Under PECR, you may generally email corporate bodies for B2B marketing purposes without prior consent, provided you offer a clear opt-out mechanism. However, you must NOT contact sole traders, unincorporated partnerships or individuals without consent. You are responsible for determining the legal status of any business before contacting it. This is general guidance only and does not constitute legal advice.
7.1 Our rights - All intellectual property rights in the Service are owned by or licensed to us. These rights are protected by UK and international intellectual property laws.
7.2 Licence to you - We grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service for your internal business purposes during your Subscription.
7.3 Content you generate - You retain ownership of any sales pitches and other Content you generate. However, you grant us a non-exclusive, royalty-free licence to use, reproduce and modify your Content solely to provide and improve the Service.
7.4 Feedback - If you provide feedback, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use that feedback for any purpose without compensation to you.
Each party agrees to keep the other party's Confidential Information secure and not disclose it to any third party without prior written consent, except as required by law or to perform its obligations under these Terms. This obligation survives termination for 3 years.
Our collection and use of personal data is governed by our Privacy Policy. You acknowledge that you are the data controller (and we are not) in respect of any personal data of third parties that you obtain through the Service. A separate Data Processing Agreement is not offered at this time.
10.1 No exclusion of liability - Nothing excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any matter for which it would be unlawful to exclude liability.
10.2 Liability cap - Our total liability to you shall be limited to the total amount you have paid us in Subscription Fees in the 12 months immediately preceding the event giving rise to liability.
10.3 Excluded losses - We shall not be liable for any indirect, consequential, special, punitive or exemplary loss or damage, including loss of profits, goodwill, or data.
10.4 Basis of the bargain - These limitations reflect the risk allocation between you and us. The Subscription Fee has been set accordingly.
You agree to indemnify and hold harmless Dare to Accept Ltd from any claims arising out of your breach of these Terms, misuse of the Service, violation of third-party rights, outreach activities, or violation of any applicable law.
12.1 Termination by you - You may terminate these Terms at any time by cancelling your Subscription.
12.2 Termination by us - We may terminate your Account immediately if you breach any provision, fail to pay, engage in fraudulent/illegal activity, or cause harm to us or third parties.
12.3 Effect of termination - Upon termination, your right to access the Service ceases immediately. We will delete your Account data in accordance with our data retention policy.
13.1 No uptime guarantee - We do not guarantee uninterrupted access. The Service may be unavailable for maintenance or reasons beyond our control.
13.2 Changes to the Service - We may modify, suspend or discontinue any part of the Service at any time.
13.3 No data backup obligation - We are not responsible for backing up your Content. You are responsible for saving your own Content.
The Service may contain links to third-party websites. We have no control over and assume no responsibility for their content or practices.
We will not be liable for any failure or delay resulting from causes beyond our reasonable control, including acts of God, war, terrorism, pandemic, government restrictions, strikes, or cyber attacks.
16.1 Entire agreement - These Terms constitute the entire agreement between you and us.
16.2 Severability - If any provision is found to be invalid, the remaining provisions continue in effect.
16.3 Waiver - Our failure to enforce any right is not a waiver of those rights.
16.4 Assignment - You may not assign these Terms without our written consent.
16.5 Third-party rights - No third party has any right to enforce these Terms.
16.6 Governing law and jurisdiction - These Terms are governed by the laws of England and Wales.
16.7 Notices - Notices should be sent to Dare to Accept Ltd, 128 City Road, London, EC1V 2NX, or help@zivlo.io.
We may update these Terms from time to time. Material changes will be notified at least 30 days before they take effect. Continued use after changes constitutes acceptance. If you do not agree, cancel your Subscription.
Email: help@zivlo.io
Post: Dare to Accept Ltd, 128 City Road, London, EC1V 2NX, United Kingdom